PS5 Lan Cable Disconnected

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If you’re an avid gamer with a PlayStation 5, you know the importance of a stable and reliable internet connection. Unfortunately, at times, you might encounter issues like “PS5 LAN Cable Disconnected,” disrupting your gaming experience. Fear not, as we’ve prepared this detailed guide to help you troubleshoot and fix this problem efficiently.

PS5 LAN Cable Disconnected: Understanding the Issue

Before we delve into the solutions, let’s understand the PS5 LAN cable disconnected problem and its potential causes. When you see the “PS5 LAN Cable Disconnected” error message, it means that the console has lost its connection to the local network via the Ethernet cable.

This issue can be frustrating, especially during online multiplayer sessions or game downloads. To address this problem effectively, we’ve compiled a comprehensive troubleshooting guide below.

Troubleshooting Guide for PS5 LAN Cable Disconnected

Lan cable disconnect is a problem for every user. But it’s not a serious problem. Through taking the same steps we can solve this problem. We can take those steps below:    

1. Check Physical Connections

– Start by inspecting the Ethernet cable connections at both ends, ensuring they are securely plugged into the PS5’s LAN port and your router or modem.

– Try using a different Ethernet cable to rule out any possible cable faults.

2. Restart Your PS5 and Networking Equipment

-To restart your PS5, follow these simple steps. First, press the power button on the front of the console and hold it for at least 7 seconds until a second beep. This indicates that the PS5 is powering off completely. After the console has shut down, wait for a few seconds, and then press the power button again to turn it back on. Your PS5 will start up fresh, and you can resume your gaming sessions or other activities with a clean and refreshed system.

– Often, a simple reboot can resolve connectivity issues. Turn off your PS5 and unplug the power cords of your modem and router. Wait for about 30 seconds before plugging them back in and turning them on again.

– Once everything restarts, check if the “PS5 LAN Cable Disconnected” error persists.

3. Update PS5 System Software

Updating the PS5 system software is crucial to ensure optimal performance. It’s also crucial to access the latest features. To update the PS5 system software, start by connecting your console to the internet. Once connected, navigate to the home screen and select the “Settings” icon, which resembles a gear. 

In the “Settings” menu, go to “System” and then choose “System Software.” Click on “System Software Update and Settings,” and the PS5 will automatically check for available updates. If an update is found, follow the on-screen prompts to download and install it. After the update completes the system will restart. Than your PS5 will be running on the latest software version and it is ready for an enhanced gaming experience.

On the other hand, Ensure your PS5’s system software is up to date. Sony regularly releases firmware updates. As a result it can address known issues and enhance system performance.

4. Check for Router Firmware Updates

– Log in to your router’s web interface and check for firmware updates. Sometimes Outdated router firmware create connectivity problems with gaming consoles.

– Follow the manufacturer’s instructions to update the router’s firmware if necessary.

ps5 lan cable disconnected

5. Disable Energy-Saving Features

– Some users reported that certain energy-saving features on their PS5 caused LAN cable disconnection issues. To disable energy-saving features on your PS5, follow these steps:

  • Turn on your PS5 and navigate to the home screen.
  • Select the “Settings” icon, which looks like a gear, to access the settings menu.
  • In the “Settings” menu, choose “System.”
  • Under “System,” select “Power Saving.”
  • You will find various energy-saving options. To disable them, toggle the corresponding switches to the “Off” position.

6. Set Up a Static IP Address

To set up a static IP address for your PS5, follow these step-by-step instructions:

  1. Turn on your PS5 and go to the home screen.
  2. the “Settings” icon, represented by a gear, to access the settings menu.
  3. Select Setting menu, scroll down and choose “Network option”
  4. Under the “Network” section, select “Settings.”
  5. Click on “Set Up Internet Connection.”
  6. Choose either Wi-Fi or LAN Cable which depends on your preferred connection method. For a more stable connection, using a LAN cable is recommended.
  7. Select “Custom” when prompted to choose your network connection method.
  8. From the IP Address Settings select “Manual.”
  9. You will be asked to enter the IP address, subnet mask, and default gateway. Make sure to use valid values within your network’s IP range. If you’re unsure about the values, consult your router’s documentation or network administrator.
  10. For the DNS settings, you can either choose “Automatic” or “Manual.” Selecting “Automatic” will let your PS5 obtain DNS settings from your router or internet service provider automatically. If you prefer to use specific DNS servers, choose “Manual” and enter the primary and secondary DNS addresses provided by your DNS provider or network administrator.
  11.  Save the settings and proceed with the internet connection test to ensure that your PS5 can connect to the network with the static IP address you configured.

By setting up a static IP address for your PS5, you can enjoy improved network stability and avoid potential IP address conflicts on your home network.

Check for Network Interference

– Other devices or appliances operating on the same frequency as your Wi-Fi network can cause interference. Keep your PS5 away from such devices, and if possible, switch to a wired Ethernet connection.

8. Verify Ethernet Port Speed and Duplex Settings

– Access your router’s web interface, locate the Ethernet port settings, and ensure the speed and duplex settings are set to “Auto” or “1.0 Gbps.”

9. Disable IPv6

To disable IPv6 on your PS5, follow these steps:

  1. Power on your PS5 and go to the home screen.
  2. Select the “Settings” icon, which resembles a gear, to access the settings menu.
  3. From the settings menu, scroll down and choose the Network option”
  4. Under the “Network” section, select “Settings.”
  5. Click on “Set Up Internet Connection.”
  6. Choose Wi-Fi or Use LAN Cable. For a more stable connection, using a LAN cable is recommended.
  7. Select “Custom” when prompted to choose your network connection method.
  8. Then you need to choose “Automatic.” from IP Address Settings” screen.
  9. When asked to choose the DHCP hostname, select “Do Not Specify.”
  10. On the “DNS Settings” screen, select “Manual.”
  11. Now, you will see two options: “Primary DNS” and “Secondary DNS.” Leave both of them blank.
  12. Proceed through the remaining screens by selecting “Automatic” until you reach the “MTU Settings.”
  13. On the “MTU Settings” screen, choose “Automatic.”
  14. Finally, when asked about the “Proxy Server,” select “Do Not Use.”
  15. Save the settings. Now proceed your ps5 with the internet connection to ensure that your it is now using IPv4 instead of IPv6.

By disabling IPv6 on your PS5, you can troubleshoot certain network connectivity issues and ensure compatibility with networks that only support IPv4. Keep in mind that modern networks are transitioning to IPv6 to accommodate the growing number of internet-connected devices, so disabling IPv6 should only be done if you encounter specific issues related to IPv6 connectivity.

10. Contact Your Internet Service Provider (ISP)

– If you’ve exhausted all the troubleshooting steps and are still encountering the issue, get in touch with your ISP. There might be underlying network problems that only they can resolve.

FAQs about PS5 LAN Cable Disconnected

Q: Why does my PS5 keep saying LAN cable disconnected?

A: The “PS5 LAN Cable Disconnected” message can appear due to various reasons, such as loose cable connections, network interference, outdated firmware, or energy-saving settings. By following the troubleshooting guide, you can identify and resolve the issue.

Q: Can a faulty Ethernet cable cause this problem?

A: Yes, a faulty Ethernet cable can be one of the reasons for the disconnection. Try using a different cable to rule out any cable-related issues.

Q: Does a wired connection offer better gaming performance than Wi-Fi?

A: Generally, a wired Ethernet connection provides more stable and reliable internet connectivity, resulting in a smoother gaming experience compared to Wi-Fi.

Q: Why does my PS5 lose internet connection during online gaming?

A: Internet disconnections during online gaming can be caused by various factors, such as network congestion, router settings, or ISP-related issues. Troubleshoot your connection using the steps provided to pinpoint the cause.

Q: How can I check for PS5 system updates?

A: To check for PS5 system updates, go to “Settings” > “System” > “System Software Update” and follow the instructions to download and install any available updates.

Q: Is a wired connection necessary for playing online games on PS5?

A: While a wired connection is generally recommended for the best gaming experience, a stable Wi-Fi connection can also provide satisfactory results, especially if your router is positioned close to the console.


Experiencing the “PS5 LAN Cable Disconnected” error can be a source of frustration for gamers. However, following the tips provided in this guide, you can resolve the issue and get back to seamless gaming sessions. Remember to check physical connections, update system software, and consider a wired connection for optimal gaming performance.

By following these steps and maintaining a stable network environment, you can enjoy uninterrupted gaming on your PS5. Happy gaming!

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